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I'm getting errors when trying to pay

Updated over 3 months ago

If you’re running into errors during checkout, it’s usually due to an issue on the payment method side—not Juicy.bio.

Here are the most common reasons payments fail:

  • Insufficient funds

  • Card issuer declined the transaction

  • Bank flagged the charge as suspicious

  • Expired or deactivated card

  • Incorrect billing address or CVV

  • Prepaid or virtual cards not supported by your bank for online subscriptions

  • International restrictions on your card


What to Try:

  1. Try using a different card.

  2. Double-check your billing details (especially zip/postal code and security code).

  3. Contact your bank or card issuer to see if they blocked the charge.

  4. Try a card with no restrictions for online or international purchases.

Still having issues?

Contact us at [email protected] and we’ll help resolve it quickly.

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